Refund policy

We want you to love your Phidia gear. If something isn't right, you can return unworn, unwashed items with original tags within 30 days of delivery for a refund or exchange.

To start a return, email help.phidiaathletics@outlook.com with your order number. Return shipping is paid by the customer unless the item is faulty or we sent the wrong item.

Faulty items: our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. If you receive a faulty item, email us with photos and we'll make it right.

Refunds are processed to the original payment method within 5-10 business days of us receiving the return.